New business - Who we are: The UPS Store

Who we are: The UPS Store

Where we are: 18 Village Plaza, Shelbyville

What we say: Formerly Mailboxes Etc., The UPS store is owned by Renee' Clark, who had a choice to make when the franchise's 10-year agreement was up in June. UPS long since bought the Mailboxes franchise, so she had the option of renewing her franchise as UPS or going independent. After buying full ownership, she rebranded as UPS.

"My biggest surprise was how fast business increased when the name changed," Clark said. "People found us on the Internet, and business increased 15 to 20 percent."

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