Business briefcase: July 24, 2009

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By The Staff

 Insight employees

going door-to-door   Insight Communications is sending employees door to door to contact its customers in Shelby County.  Some residents have reported representatives coming to their homes or leaving notes on their doors in recent days, and a spokesman for the company said that these are official representatives of Insight. Jason Keller, Insight’s director of public affairs, said Thursday that customer service is behind this approach by the company.  “Our representatives are working to inform prospective customers about Insight’s reliability, advanced technology and the superior value of our award-winning Internet, digital television and home phone service,” Keller said. “Insight is also committed to making certain that our current customers are well taken care of. That is why our representatives are visiting these families to help answer questions and also to inform them of new product offerings they may be interested in.” Keller said all the employees who are visiting homes are salaried workers who have undergone rigorous training. Each one is required to wear visible identification.   New staffers at Luci  The Luci Center has two new team members.  Nicole Hatfield is the new program coordinator. Hatfield is a Kentucky native and recent graduate of Midway College.  Nicole received her bachelor of science in equine studies with a concentration in equine therapy.  Resa Nilson is the new head instructor and barn manager. She holds a degree in animal science from the University of Vermont. She will also help develop fitness and training programs for the horses.    Quarles joins Roller Mills Miranda Quarles has joined Bagdad Roller Mills as a sales representative. Quarles is a graduate of Western Kentucky University with degrees in agriculture and political science. She has worked in the equine program at Western and has a background in commercial beef production.   

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